Service Contracts:
Equipment availability is one of the key drivers of end-user satisfaction. Your researchers/technicians demand value for money and they want to have equipment available at all times.
Well maintained equipment works for you maximizing your financial return, potentially leading to increased trade-in value in conjunction with increased user satisfaction
The value of a Service Contract benefits all parts of your operation:
More time to focus on your core business
Focus your time on running your facility and concentrating on the satisfaction of your end users rather than tied up with quotations, purchase orders or chasing repairs.
Complete peace of mind with our comprehensive range of services
A broad range of options from regular planned preventative maintenance visits to fast effective repairs; from supporting your Health & Safety requirements to maximising the equipment uptime.
Improved financial planning
A fixed price approach to the servicing, avoiding unpredictable repair costs. We offer a range of flexible payment options based on your needs.
Increased residual value
Continuous care of your equipment through a Clinipath Service Contract creates the potential for a higher resale value.
Rapid and effective service delivery
Consistent high performance of our service operation backed by the commitment of a Service Level Agreement; providing you with a defined response time and the highest probability of an effective onsite repair.
Calibration and Validation
All contracts on replacement HEPA/ULPA filters include a full calibration and DOP testing if required. Upon completion a certificate of calibration will be issued.